Reviews

Carole Kenedy-Spencer

TO WHOM IT MAY CONCERN

My name is Carole Kennedy Spencer and I moved to Thames from Auckland on 27th January 2016. I had already purchased Hearing Aids in Auckland,they were expensive and after two or three months I stopped wearing them as they did not work!

After I had been in Thames for a month my friends got really sick of me saying “sorry didn’t hear that,what? can’t hear you etc etc” and they stopped inviting me to parties and functions as it drove them mad that I couldn’t hear.!!

I saw the sign for TOTALHEARING CARE IN SEALEY ST and made an appointment.THIS APPOINTMENT WITH TOTAL HEARING CARE CERTAINLY CHANGED MY LIFE FOR THE BETTER!!!! I I was seen by Mike Carter the owner and he spent over an hour discussing hearing aids,what happened when people started losing their hearing and the effect on the rest of the body.No one else had ever done this and I was enthralled! here was a man who really cared and was not just there to sell me a hearing aid.I was fitted with my hearing aids,two weeks free trial with no payment until we were both happy that the hearing aids were the right ones. As many free visits as I needed if I felt I had to talk to Mike.

My hearing aids are perfect and I cannot tell you the difference this has made to my life –I CAN HEAR!!!! what a wonderful experience after being deaf for so long. We have all become very firm friends and Karen the lovely and caring Receptionist and I have become great friends mostly because of our love for animals and we have a lot in common in other areas.

LET TOTAL HEARING CARE CHANGE YOUR LIFE FOR THE BETTER YOU CERTAINLY WON’T REGRET IT!

SINCERELY, CAROLE KENEDY-SPENCER

Jocelyne Hansen

Genuine expertise to their hearing profession and all its care

I was given a consultation to come and see Mike after been introduced to him and right from that first meeting I felt comfortable with him. After discussing my hearing deficient, I felt that my need was met while speaking with Mike Carter.

Without any hesitation, I called the company. My appointment was made with the wonderful receptionist Marissa.

From there on the total experience from start to stop is memorable. Which is why I am informing as many as I can about the company.

Finding their place of business and the access for parking was so easy to find on Lincoln Rd. Which made my first visit welcoming.

Micheal Carter, Marissa and the rest of the Total Hearing team, I thank you so very much as the cost of my brand new Hearing Aids (and they came with a remote control) never burnt a hole in my senior citizen pocket, it didn’t even smoulder. Everything is very very affordable. I can also continue with my Christmas Plans.

Just call them and make your apointment – you will not be disappointed.

Once again a huge thank you – these are my well overdue Christmas gift!

Julie

I have lived most of my life with a hearing loss and had adapted to life without full hearing, the idea of having to wear a hearing aid scared me and the cost of having a hearing scared me even more.

When the Total Hearing Clinic opened in Rotorua I had a screening test done, to see how bad my hearing really i was referred back to my GP to have further hearing testing done. Total Hearing were in the early stages of setting up and were unable to help for at least two months. I enquired about the cost of the testing at other hearing clinics and decided to wait due to the cost of a full hearing test.

After haveing the full testing done with Martin it was decided I needed hearing aids, getting hearing aids was big thing for me as I already wear glasses Martin assured me they were discreet and that people wouldn’t notice, I was to begin a 30 day trial to see how I went, I noticed the difference straight away simple sounds like birds I had never noticed before, the transition into hearing aids was big for me but Kate and Katie in the office and Martin made it so easy.

Now I can’t imagine life without them everyday tasks have become easier to manage and people have noticed a difference in me.

Cost was a big thing for me but the team at Total Hearing have been amazing, if it wasn’t for them and their affordable prices I would still be adapting to life with my hearing loss.

Thanks Team

Tony Knight

My name is Tony Knight and have been in the farming/shearing industries, yes loud noise has been standard in my occupations, as deafness is gradual you don’t seem to notice until you’re talking in a conversation & really can’t hear especially if there’s other background noise, until one day I was working for Martin & he offered to test my hearing, being alittle reluctant I wasn’t going to be bothered but decided why not.. so Martin put me through the tests picking up what was needed & fitted/set me up with hearing aids which you don’t notice you’re wearing except for you can hear really good again..definitely makes you realize how poor my hearing had become. I would recommend Martin @ Total Hearing for his professional approach/service plus the quality, set up/tuning of the hearing devices, back up service is great &on going so it’s not like you get sold something & forgotten about. I feel so confident wearing hearing aids as they are discreet.. so thankyou Total Hearing

Graham Clayton

I have recently retired and following pressure from my family and after a working lifetime in the construction industry I resolved to get my hearing checked. After a discussion with Mike Carter and not honestly feeling a great need I agreed to let him test my hearing. The test results showed considerable hearing loss over a particular range of sound. I was a little surprised I have to admit but fronted up for further tests with the Henderson Audiologist TiniKaloumaira. He very quickly sorted out what was needed and I left him wearing a recommended set of Hearing Aids. I was somewhat surprised at the range of hearing improvement I now had. There were follow up checks made and very minor adjustments made in what turned out to be a quick and non-stressful process. The care taken in a very friendly and informal manner by both Tini and Francine in Reception was outstanding and has given me a completely new outlook in life, moving away from relying on head nodding and smiling on social occasions to clearly hearing conversation directed at me. I simply had no idea of the extent of my hearing loss and am very thankful for the professional care I was afforded at Total Hearing.

Hayman Family Rotorua

Our family cannot speak highly enough about Total Hearing Care.
Our family member needed an urgent appointment to get hearing aids and Total Hearing was recommended by a friend. ln a week she had been by the Audiologist and had hearing aids fitted.
Prior to thls she had been without hearing for six weeks while waiting for an appointment from her previous Audiologist which for a 90 year old in a rest home was appalling.
The professionalism and care received from Total’Hearing care was superb as is the follow up and reporting back to us. All of the staff are professional and caring and treated us with empathy and courtesy and are easy to approach to discuss any matters we have.
The costs of hearing aids was appropriate and far less than we expected.
We are completely happy with Total Hearing Care and are certainly referrlng our friends there.