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The Total Hearing Care Team

Our qualified and experienced clinicians on hand ready to help

The professional and fully accredited hearing specialists at Total Hearing Care can help you choose the right hearing aid or hearing solution to suit your unique circumstances and needs.

Mike Carter

Mike Carter

Managing Director Total Hearing Care NZ & Director Total Hearing Care Waikato
Mike is an Audiometrist with over 40 years experience in the hearing industry. Mike has the expertise in business building in both Australia & New Zealand. Never loosing site of the personal support every client deserves. Our clinics here and in Australia run with the same ethos " client comes first". Always ahead with technology and the latest features available for the hearing impaired.
Trish Carter

Trish Carter

Operations Manager Total Hearing Care NZ & Director Total Hearing Care Waikato
Trish has over 18 years experience in the Hearing Industry, with a background of nursing, I understand the care and respect every person requires during their hearing journey. Every experience is personal and different & therefore requires our support every step. This philosophy is reflected throughout our clinics.
Paul Catlow

Paul Catlow

Audiologist, NZAS
I have over 30 years experience in Audiology and have worked at some of the major UK Hospitals as an audiologist.. My special interests are in tinnitus management, assessment and management of auditory processing in both adults and children and vestibular diagnosis and rehabilitation.  I am a full member of the NZAS.
Alana Kendall

Alana Kendall

Audiometrist MNZAS Full Member ANZAI
I am extremely happy to be the latest edition to the Total Hearing Care team. I have had over 16 years experience and have worked in both corporate and private sectors. I am thrilled to be working for an Independent private audiology clinic that enables me to have the freedom to prescribe any make or model of hearing device on the market which enables me to give my clients the best hearing experience possible. My ultimate goal is to ensure client satisfaction.
Rachel Ellis

Rachel Ellis

Accounts & Customer Service, Thames
As a member of the Total Hearing Care team, I look forward to being of service and meeting our valued clients in the local community. Hearing is so important to our well being and I feel the service we provide is invaluable.
Renee Bergensen

Renee Bergensen

Clinical Assistant, Thames
I come from a customer service background where I enjoy working alongside the public to provide a great over all experience. In my downtime I enjoy playing netball, horse riding, fishing and spending quality time with my family.
Hayley

Hayley

I live in Thames with my husband Jon and my two kids Boston and Sophie. I have come from many years as management in the retail sector. I am excited to be the new member of the team at Total Hearing Care.
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