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The Total Hearing Care Team

Our qualified and experienced clinicians on hand ready to help

The professional and fully accredited hearing specialists at Total Hearing Care can help you choose the right hearing aid or hearing solution to suit your unique circumstances and needs.

Mike Carter

Mike Carter

Managing Director Total Hearing Care NZ & Director Total Hearing Care Waikato
Mike is an Audiometrist with over 40 years experience in the hearing industry. Mike has the expertise in business building in both Australia & New Zealand. Never loosing site of the personal support every client deserves. Our clinics here and in Australia run with the same ethos " client comes first". Always ahead with technology and the latest features available for the hearing impaired.
Trish Carter

Trish Carter

Operations Manager Total Hearing Care NZ & Director Total Hearing Care Waikato
Trish has over 18 years experience in the Hearing Industry, with a background of nursing, I understand the care and respect every person requires during their hearing journey. Every experience is personal and different & therefore requires our support every step. This philosophy is reflected throughout our clinics.
Kate Robertson

Kate Robertson

Qualified Practitioner, Diploma HDPE, HAASA Member, NZAS Provisional Member
After being in the hearing industry in Australia for going on 20 years, I joined our New Zealand family business 12 months ago. I love what I do and being able to help people of all ages become a part of the hearing world again means so much to me. Communication is key to our day to day lives and without being able to hear, you miss so much of what goes on. Our Total Hearing family is driven to providing the best care and customer service to our clients from the moment you make the first contact with us. We work together, which is what makes us great.
Tini Kaloumaira Audiologist

Tini Kaloumaira Audiologist

Audiologist, Henderson
Rachel Ellis

Rachel Ellis

Accounts & Customer Service, Thames
As a new member of the Total Hearing team, I am looking forward to being of service and meeting our valued clients in the local community. Hearing is so important to our well being and I feel the service we provide is invaluable.
Renee Bergensen

Renee Bergensen

Customer Service, Thames
I come from a customer service background where I enjoy working alongside the public to provide a great over all experience. In my downtime I enjoy playing netball, horse riding, fishing and spending quality time with my family.
Katie Flay

Katie Flay

Customer Service, Rotorua
Being a mother of a beautiful little girl with hearing impairment, I have an understanding of the day to day difficulties people with hearing loss experience.
Kate Rogers

Kate Rogers

Customer Service, Rotorua
I am delighted to be part of the team at Total hearing Care. Having worked for over 12 years in multiple areas of the health sector, I look forward to expanding my knowledge and participating in the care of audiological services in the community.
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